High quality international
and organic food online
(The following terms and conditions contain legal information on your rights according to the rules on Distance Marketing and Electronic Commerce (e-commerce) at the same time.)
For all deliveries of the "Exclusive Food GmbH" to consumers (§ 13 BGB) the general terms and conditions (AGB’s) are applicable.
Consumer is any natural person who concludes a legal transaction for a purpose which can be attributed neither to their commercial nor their independent professional activity.
2. Contractual Partners
The purchase contract is concluded with:
Exclusive Food GmbH
Am Hoverkamp 2
You can reach our customer service for questions, complaints or claims by email under:
3. Offer and conclusion of contract
3.1 The presentation of the products in the online shop is not a legally binding offer, but an invitation to order. Errors and omissions excepted.
3.2 By clicking on the button <Buy now>, you submit a binding order of the products listed on the order page. The purchase contract is concluded if we accept your order by sending an order confirmation email immediately after receiving your order.
4. Right of withdrawal
The regulations for the right of withdrawal are available at Instructions on Withdrawal.
5. Prices and shipping costs
5.1 The prices stated on the product pages contain the legal value added tax and other price components.
5.2 Additional information concerning shipping costs are available in the listing of shipping costs.
6.1 The delivery is carried out only to countries approved as part of the ordering process.
6.2 Unless agreed otherwise, delivery will carried out to the delivery address specified by the customer.
6.3 Information on delivery times can be found on the respective product page.
Accepted payment methods are the ones offered and displayed to the customer within the ordering process.
7.1 Payment via invoice and financing
In cooperation with Klarna, we offer you invoice and payment in instalments as payment options. Please be aware that Invoice and Part Payment are only available for consumers and that the payment is to be made to Klarna.
When purchasing with Invoice you receive your goods first and you have always a payment period of 14 days. The complete terms and conditions for deliveries to Germany you can find here and the complete terms and conditions for deliveries to Austria you can find here. The online shop charges a fee of 1.95 € for invoice purchases.
7.1.2 Part Payment
With the financing service from Klarna you can pay your purchase in flexible monthly instalments of at least 1/24 of the total amount (at least 6.95 €). Further information regarding Part Payment including terms and conditions and Standard European Consumer Credit Information you can find here. Please note that Part Payment is only offered for Germany.
7.1.3 Data Protection Notice
Klarna reviews and evaluates the data you provided and in case of legitimate interest performs a data exchange with other companies and credit rating agencies. Your personal data will be processed in accordance with applicable data protection law as described in Klarnas privacy statement for Germany.
8. Confirmation of Legal Drinking Age
We point out that it is prohibited to sell alcoholic beverages to minors. By submitting your order you confirm that you have reached the legal drinking age of 18 years and are fully legally capable.
9. Final provisions
This agreement is governed exclusively by the laws of the Federal Republic of Germany. The uniform UN Law on Sales (CISG) is not applicable.